Refund & Return Policy
Last Updated: March 2026
Thank you for shopping at Power Equipments. We want our customers to be satisfied with their purchases. This Refund and Return Policy outlines the conditions under which returns and refunds may be requested for products purchased from our website.
1. Return Eligibility
You may request a return within 14 days of receiving your order if:
- The item is unused and in its original condition.
- The item is returned in the original packaging.
- You have proof of purchase or order confirmation.
2. Non-Returnable Items
The following items may not be eligible for return:
- Products that have been used or damaged by the customer.
- Products returned without original packaging.
- Items marked as non-returnable or final sale.
3. Return Process
To request a return, please contact us at info@powerequipments.store with your order details. Our support team will provide instructions on how to return the product.
Customers are responsible for safely packaging and shipping the returned product unless the return is due to a defective or incorrect item.
4. Refunds
Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–10 business days.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We will arrange a replacement or refund where applicable.
6. Shipping Costs
Shipping costs are generally non-refundable unless the return is due to an error on our part, such as sending an incorrect or defective product.
7. Order Cancellations
Orders may be canceled before they are shipped. Once an order has been dispatched, it may not be canceled but may still qualify for return according to this policy.
8. Contact Information
If you have any questions about our Refund and Return Policy, please contact us:
Email: info@powerequipments.store
Website: https://powerequipments.store